Last Updated: 28/05/2025
Welcome to Stasolo! These Terms of Service ("Terms") govern your use of the stasolo.com website (the "Website") and the virtual agent services that will be offered by Stasolo AI ("Stasolo", "we", "us", or "our") (the "Services"). Please read these Terms carefully before using our Website or subscribing to our future Services.
By accessing or using the Website or by indicating your agreement to future Services, you, our Customer, agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Website or use the Services.
Stasolo will provide solopreneurs and small businesses (our "Customers") with access to customizable virtual agents designed to automate tasks such as customer communication via WhatsApp, scheduling, invoice processing, and other administrative functions. Specific features, pricing, and subscription plans will be detailed upon the official launch of our Services.
The information on this website (stasolo.com) is for informational purposes about our upcoming Services. All features and functionalities described are subject to change before the official launch.
To access and use certain features of the Services (once launched), you (our Customer) may be required to register for an account. You agree to:
You agree to use our future Services in compliance with all applicable laws and regulations, including WhatsApp's Business Policy and Commerce Policy if you integrate our Services with WhatsApp. You are responsible for all activities that occur under your account.
As a Customer, you are responsible for:
As a Customer of Stasolo ("You," "Your," or "User"), you acknowledge and agree to the following regarding the AI-powered features of our Services ("Services") that you may utilize and offer to your end-users:
By using the Services, you acknowledge that you have read, understood, and agree to these disclaimers, and you agree to make your end-users aware of such limitations as appropriate.
The Website and its original content, features, and functionality (excluding Customer Data) are and will remain the exclusive property of Stasolo AI and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Stasolo AI.
You (our Customer) retain all rights to your Customer Data. By providing Customer Data to the Services, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, reproduce, modify, display, and distribute such Customer Data solely for the purpose of operating and providing the Services to you and as otherwise permitted by our Privacy Policy.
Subscription fees for the Services will be set forth on our Website or in a separate ordering document. You agree to pay all applicable fees as described. All fees are non-refundable except as required by law or as otherwise specifically stated in these Terms. We may use a third-party payment processor to bill you through a payment account linked to your account.
We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Services, making sure that no subscriptions are active or contact us.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
To the maximum extent permitted by applicable law, in no event shall Stasolo AI, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service (once launched); (ii) any conduct or content of any third party (including your end-users) on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Our Website is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the operation of our Website or the information, content, or materials included therein.
You (our Customer) agree to defend, indemnify and hold harmless Stasolo AI and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Customer Data or content submitted, posted, transmitted or made available by you through the Service, including any claim that it infringes or violates any third party's rights or applicable laws.
These Terms shall be governed and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice (e.g., by email or by posting a notice on our Website) prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
If you have any questions about these Terms, please contact us: